Spectar FX Gold consists of two parts: an application that you install on your own Windows device or virtual server (the “Application”), and a service that runs on a server operated by us and without which the Application does not work (the “Server Service”). Together they are the “Service”. What you buy is a subscription to the Service. The Service is provided by DMG TIM, družba za notranji in mednarodni transport, d.o.o. (“DMG TIM”, “we”, “us”), registration number 6381529000, VAT number SI 86596462, registered office Frankopanska ulica 8, 1000 Ljubljana, Slovenia. Contact: telephone +386 70 843 373, e-mail [email protected].
By purchasing, downloading, installing or using the Application or the Server Service you accept these Terms. The contract is concluded in English; a Slovenian version of these Terms is available for consumers resident in Slovenia and prevails for them.
The Application is an execution and control program. You install and run it on your own device or virtual server alongside your own MetaTrader 5 platform, which is logged in to your own account with a broker of your choosing. It contains a control panel in which you set your numbers, and it carries out on your account the results it receives from the Server Service. It does not contain the trading rules and does not work on its own.
The trading rules of the Service run on our server, not on your device. They decide whether a first entry is allowed at a given price and direction, when and how an open position is exited, the trailing stop, the reverse of a position, and when a chain of positions is reduced or stopped. They use data from your own MetaTrader 5 terminal, including the balance, equity and deals of your account.
You set every number the rules work with: the lot size, the ladder of lot sizes and how many legs it may use, the lot size after the ladder, the reverse level, the trailing trigger and step, the chain limits, the daily stop and the daily target. The Application sends these numbers to our server as your profile. We set no minimum or maximum for any of them, we supply no ready-made designs and we do not recommend any figures. We set no number for you — not one, the entry confidence threshold (AUTO and SEMIAUTO use it; MANUAL does not) included: you type every value yourself; nothing is preset. Our server only checks that each value is a valid number. Without a valid profile our server applies no rule for your account and the Application opens no position. We do not change the numbers you have set.
On every plan, including MANUAL, once a position is open the Application manages it — trailing stop, reverse legs within your ladder, the ramp, the chain cap and closing at your daily limits — according to the results of the rules on our server, without asking you to approve each of those orders. A reverse leg opens a position in the opposite direction; it is part of managing a trade that is already open, and it is not a new trade you are asked to approve.
While it runs, the Application sends our server data taken from your MetaTrader 5 terminal: gold prices, candles and recent ticks for XAUUSD; your account number, balance, equity and the name of your broker’s server; the deals on your account in XAUUSD; the state of the Application and of your open positions; and your profile. Section 2 of our Privacy Policy lists every field. Our server returns to the Application the results of its rules for your account.
Any resulting order is sent by the Application from your device, through your own MetaTrader 5 terminal, directly to your broker. Orders do not pass through our server, and our server has no connection to your broker or to your MetaTrader account. The connection between the Application and our server is encrypted (TLS 1.2 or higher), and the Application checks our server’s certificate before it sends anything.
We are not authorised or supervised by the Securities Market Agency (ATVP) or by any other financial regulator, and no investor-compensation or financial-ombudsman protections apply to your purchase or use of the Service.
All intellectual property rights in the Application and in the Server Service are reserved. Nothing in these Terms transfers ownership to you.
The copyright in the Application remains with its author. DMG TIM, d.o.o. holds an exclusive licence from the author to distribute the Application and grants licences to end users in its own name.
Subject to payment and to these Terms we grant you a limited, personal, non-exclusive, non-transferable and revocable licence to install and use the Application, and access to the Server Service, for your own trading, on one MetaTrader 5 account, for the duration of your subscription (including any free trial). The Application works only together with the Server Service and does not work after your subscription ends.
A breach entitles us to suspend or terminate the licence immediately, without prejudice to our other rights. If we do so, we refund to you, through Link, the pro-rata part of any amount you have already paid for the unused remainder of your current billing period. We keep that amount only where we can demonstrate deliberate abuse — in particular resale, sharing or sub-licensing of your licence key, redistribution of the Application or its output, or circumvention of a licensing or technical limitation. Your statutory rights are unaffected.
You open, fund and control your own trading account. We never hold, receive or have access to your funds or your broker credentials, and we cannot deposit into or withdraw from your account. You may switch off, disable or remove the Application at any time; a position that is open at that moment stays on your account with the stop loss placed at your broker, and is yours to manage.
The Service depends on our server being reachable (see sections 2.5 and 11) and on third parties outside our control, including MetaTrader 5, your broker, your device or virtual server, your internet connection and market conditions. We are not responsible for the acts, omissions, downtime, pricing, execution, requotes, slippage, spread widening, gaps or liquidity of those third parties.
Subject to sections 15 and 15A, if you use the Application on an account provided by a proprietary trading firm, you are solely responsible for compliance with that firm’s rules, and for choosing numbers that keep within them. We are not responsible for any breach, failed challenge, voided account, forfeited profit split or lost challenge fee.
Current plans, features and prices are set out on our website and incorporated by reference. All prices shown on our website are net prices and do not include VAT. VAT is added at checkout at the rate of your country and is calculated and collected by Link; the final amount you pay, including VAT, is shown to you before you confirm the order. Business customers who give a valid VAT identification number pay the net price shown (VAT is then accounted for under the reverse-charge mechanism or is not charged), and that net price is the amount on the invoice.
Who processes your payment. Payments for Spectar FX Gold are processed by Sold through Link, LLC (“Link”), an affiliate of Stripe, which acts as merchant of record for your order (“Sold through Link”). Your charge will appear on your statement as “LINK.COM*” followed by our name. Link issues your receipt and invoice, collects applicable VAT or sales tax, and provides payment, subscription and billing support at support.link.com/topics/sold-through-link. Your purchase through Link is also governed by the Sold Through Link Terms (link.com/terms). The licence is granted by DMG TIM under these Terms; product-related support (how the Application works, defect reports) is provided by DMG TIM at [email protected]. Where Link’s refund policy is more favourable to you than section 10 of these Terms, Link’s policy applies. Subscriptions can be managed or cancelled at any time in your Link account at link.com. VAT on your order is calculated, collected and reported by Link as merchant of record and deemed supplier; it is shown to you at checkout and your invoice comes from Link. Business customers with a valid VAT number are handled under the rules Link applies. DMG TIM does not invoice you directly for these orders and does not use the EU One Stop Shop scheme for them.
Subscriptions renew automatically at the end of each period until you cancel. There is no lifetime licence and no one-off purchase.
8-day free trial of MANUAL. The MANUAL monthly plan starts with an 8-day free trial. A payment card is required to start it, and nothing is charged during the 8 days. Unless you cancel before the trial ends, the MANUAL monthly subscription (€49 + VAT/month) starts automatically when the trial ends: your card is charged €49 plus VAT at that moment and the subscription then renews monthly until you cancel. If you cancel before the trial ends, you are not charged. There are no other conditions: the price after the trial is the MANUAL monthly price shown on our website and at checkout. The SEMIAUTO and AUTO plans and the yearly MANUAL plan have no free trial and are charged when you order.
Add-ons. Besides the plans we offer optional add-ons, with the features and prices set out on our website: an additional MetaTrader 5 account for your plan, and the Lot Panel for the MANUAL plan (included in SEMIAUTO and AUTO at no extra charge). An add-on can be bought only together with an active main licence — for an additional account, a main licence of the same plan; for the Lot Panel, a main MANUAL licence — and at checkout you enter the key of that main licence. An additional account receives its own licence key, bound to that MetaTrader 5 account, and the same Application as your main plan. An add-on is tied to its main licence: when the main licence ends or is no longer active, the add-on stops working with it. An add-on is a separate subscription with no free trial. If you cancel your main plan, its add-ons are cancelled with it automatically and are no longer charged. When you cancel the main plan, an add-on runs to the end of its own paid period and is not renewed; when the main licence ends, its add-ons end at the same time. In all other respects an add-on is governed by the same terms as a plan, including automatic renewal and cancellation (this section), the right of withdrawal (10) and refunds (our Refund Policy).
Referral programme. If you enter a valid referral code at checkout, you receive the discount set out on our referral page — 10 % off the price of that subscription for its first six months; after that the normal price applies. A code must be entered at checkout and cannot be added later. A referral code changes only the price: in all other respects your subscription is governed by these Terms, and the person who gave you the code is not our agent and cannot make any statement on our behalf. The rules for code owners, including their commission, are set out on the referral page and in a separate agreement between us and the code owner; you need not accept them to use a code.
If you are a consumer you have 14 days to withdraw from a distance contract under Directive 2011/83/EU and the Slovenian Consumer Protection Act (ZVPot-1). Because the Application and access to the Server Service are supplied immediately after purchase, you will be asked at checkout to give express prior consent to immediate supply and to acknowledge that you thereby lose the right of withdrawal. If you do not give that consent, supply begins after the 14-day period.
The full information on the right of withdrawal and the model withdrawal form are on the Right of withdrawal page. Using the form is not obligatory: you may withdraw by any other unequivocal statement sent to [email protected].
Refunds are processed by Link/Stripe, as merchant of record, in accordance with Link’s refund policy and our Refund Policy. Link may approve a refund under its own policy — for example within 60 days of your purchase, or during the 14-day cooling-off period that the Sold Through Link Terms give consumers in the European Union — even where this section would not require one. Nothing in these Terms limits that.
This does not affect your statutory rights if the Service is defective or not as described.
Support is provided by email at [email protected]. If the Service does not conform to the contract, notify us in writing with a description of the issue, your platform and broker details and any relevant logs. We will acknowledge within 3 business days and use reasonable efforts to bring the Service into conformity or, failing that, offer a proportionate price reduction or refund, processed through Link, in accordance with ZVPot-1.
We do not guarantee uninterrupted availability of our website, of the Server Service, or of our licensing or update services. While the Server Service is unavailable, the Application behaves as described in section 2.5. Events beyond our control are dealt with in section 15A.
We reply to every support message you send to [email protected] within the time set for the plan you pay for:
These times are a term of the contract for as long as your plan runs, not a target. The time runs from the moment your message reaches [email protected] until our reply is sent. A first reply means a reply written by a person that addresses what you wrote; an automatic receipt is not a first reply. Working hours are counted only inside the support hours above, and Slovenian public holidays are not working days. Support is given in writing by email; we give no support by telephone, WhatsApp or Telegram.
Where section 11 sets a longer period for acknowledging a notice of non-conformity, the shorter time in this section applies to the first reply. A failure to reply within the time for your plan is a non-conformity of the Service under section 11 and ZVPot-1, and you may use the remedies in that section. This section does not set any time for solving a problem, and it is not a promise that a problem can be solved.
We may provide updates for maintenance, compatibility, security and performance. Updates are versioned and accompanied by release notes.
Because the trading rules run on our server, we can change those rules without you installing anything. A change to the rules never changes the numbers you have set.
What such a change may not do during a period you have already paid for. Within your current paid period we change the rules only to maintain, repair, secure or keep the Service compatible, or where a mandatory rule of law requires it, and only in a way that does not degrade the essential characteristics of the Service as described in section 2 on the day of your purchase. We do not make a change that materially alters those essential characteristics to your detriment before your next renewal, unless you agree to it. This follows section 17, which prevails over this section if the two ever appear to differ. If we do intend such a material change, we tell you a reasonable time in advance and you may terminate before it takes effect and receive a proportionate refund, processed through Link, for the unused part of your current period.
How that works in practice. We will inform you by email — a durable medium a reasonable time in advance, and we will tell you what will change, when it will change, that you may terminate, and whether you can keep using the Service without that change. You may then terminate free of charge within 30 days of receiving that information or of the change taking effect, whichever is later. Nothing in this section limits your rights under ZVPot-1 or Directive (EU) 2019/770 where the Service is not in conformity with the contract.
We process personal data — such as your email address, licence key, MetaTrader account number, the identifier of the computer on which your licence is activated, the data the Application sends to our server while it runs (your account balance and equity, your broker’s server name, your XAUUSD deals, the state of your positions, your profile and the IP address of your device), and any support messages and log files you send us — as described in our Privacy Policy, which forms part of these Terms. We comply with Regulation (EU) 2016/679 (GDPR) and the Slovenian Personal Data Protection Act (ZVOP-2).
Nothing in these Terms excludes or limits liability for death or personal injury, for damage caused intentionally or by negligence, or any liability that cannot be excluded under mandatory law. Your mandatory rights as a consumer under ZVPot-1 and the Obligations Code (OZ) are unaffected, including our liability for conformity of the digital content.
The Service depends on infrastructure that we do not own or control. The following are events beyond our control: an interruption, failure, slowdown or unavailability of the provider that hosts our server or of its data centre; of the internet or any network; of DNS or Cloudflare; of the hosting of our licence server; of the payment processor; of MetaTrader 5; of your broker; or of your proprietary trading firm; as well as a cyber-attack, a power failure, a natural disaster, and a decision or order of a public authority. We are not liable for the consequences of such an event, including an entry or an exit that did not happen, an order that was delayed or rejected, and any loss or missed profit that arises while the event lasts.
What the Application does during such an event. While the Application cannot reach our server, it opens no new position and does not trail or reverse an open position. A position that is already open stays on your account with your broker, protected only by the stop loss placed at your broker according to your settings. You are responsible for making sure that every open position has a stop loss at your broker and for monitoring your account; the Service does not replace that.
Your results are the result of your rules. The result of your trading is solely the consequence of the rules and values that you have entered and of the market. We do not supply, recommend or suggest any values — not in the panel, not in documentation or examples and not in support — not one, the entry confidence threshold included: you type every value yourself; nothing is preset — and we do not influence your choice of them. We do not guarantee any profit or any other trading result.
What this section does not limit. This section does not exclude or limit our liability for damage we cause intentionally or by negligence, or any liability that cannot be excluded under mandatory law. If you are a consumer, your rights under ZVPot-1 and Directive (EU) 2019/770 where the Service is not in conformity with the contract — to have it brought into conformity, to a proportionate price reduction or to terminate the contract — are not affected.
You will indemnify us against third-party claims, losses and reasonable costs arising from your deliberate breach of these Terms, and only in the following cases: resale, sharing or sub-licensing of the Application, of your licence key or of its output; use of the Application to manage money or accounts belonging to another person; or deliberate circumvention of a licensing or technical limitation. This indemnity does not apply to a consumer for ordinary negligence, and it does not limit your statutory rights.
We may change these Terms for the future and will give reasonable notice of any material change. The price and the essential terms of your current paid period do not change: a new version applies to you only from your next renewal, and the version in force on the day of your purchase continues to govern the period you have already paid for. If a material change is to your disadvantage you may terminate before it takes effect and receive a pro-rata refund, processed through Link, for the unused part of your current period.
Please contact us first at [email protected]. We will acknowledge within 3 business days and aim to respond substantively within 14 days. Questions about a payment, a charge, a subscription or a refund can also be sent to Link support (section 9). Out-of-court dispute resolution. DMG TIM does not recognise any out-of-court consumer dispute resolution provider (izvajalec IRPS) under the Slovenian Out-of-Court Settlement of Consumer Disputes Act (ZIsRPS). We state this expressly because Article 32(3) ZIsRPS requires a trader who recognises none to say so. This does not affect your right to bring your complaint before a competent court, or before a consumer dispute resolution body in your own country of residence; the European Commission maintains the list of bodies notified by each Member State.
The European Commission’s Online Dispute Resolution (ODR) platform was discontinued on 20 July 2025 under Regulation (EU) 2024/3228 and is no longer available, so no link to it is given here.
These Terms are governed by Slovenian law. This choice does not deprive you of the protection of the mandatory rules of the country where you habitually reside (Article 6 of Regulation (EC) 593/2008).
If you are a consumer, you may bring proceedings against us either before the courts of Slovenia or before the courts of the Member State in which you are domiciled, and we may bring proceedings against you only before the courts of the Member State in which you are domiciled (Articles 17–19 of Regulation (EU) 1215/2012).
For customers who are not consumers, the courts of Ljubljana, Slovenia have exclusive jurisdiction.